Terms & Conditions

1.Introduction

Welcome to Lead & Anchor (“we”, “us”, “our”). These Terms and Conditions govern your use of our website and any services provided by Lead & Anchor. By accessing our website or engaging our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

2.Services

Lead & Anchor provides ethical, strategic, and compliant lead generation and related marketing services for businesses. Specific services, deliverables, timelines, and fees will be outlined in a separate proposal, quotation, or service agreement.

We do not guarantee specific sales outcomes, revenue levels, or conversion rates, as results depend on multiple external factors including market conditions, offer quality, and client responsiveness.

3.Client Responsibilities

Clients agree to:

Provide accurate and complete information required to perform the services
Ensure that their products, services, and messaging comply with all applicable laws and regulations
Review and approve campaign materials in a timely manner
Use leads and data provided in a lawful, ethical, and compliant manner

Lead & Anchor is not responsible for outcomes resulting from inaccurate information or delayed approvals.

4. Compliance and Ethical Use

Lead & Anchor is committed to ethical marketing practices and compliance with applicable data protection laws, including the Protection of Personal Information Act (POPIA).

Clients remain responsible for ensuring their internal processes, sales activities, and data handling comply with POPIA and other applicable legislation.

5. Intellectual Property

All content on this website, including text, graphics, logos, and branding, is the intellectual property of Lead & Anchor unless otherwise stated.

Clients may not reproduce, distribute, or reuse any website content or proprietary materials without prior written consent.

6. Fees and Payment

Fees for services will be agreed upon in writing before work commences. Unless otherwise stated:

Invoices are payable within the agreed payment period
Late payments may result in suspension of services
All fees are exclusive of VAT unless stated otherwise

7. Limitation of Liability

To the fullest extent permitted by law, Lead & Anchor shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

Our total liability for any claim related to services provided shall not exceed the total fees paid by the client for those services.

8. Termination

Either party may terminate services in accordance with the terms set out in the applicable service agreement or proposal.

Termination does not affect any outstanding payment obligations.

9. Website Use

You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorised access to the website or systems
Copy or misuse website content

We reserve the right to restrict or terminate access to the website if these Terms are breached.

10. Third-Party Links

Our website may contain links to third-party websites. Lead & Anchor is not responsible for the content, privacy practices, or availability of those sites.

11. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa, and any disputes shall be subject to the jurisdiction of South African courts.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us via the details provided on our website.